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At Σtoa, we strive to provide our customers with the best shopping experience and high-quality products. As part of our commitment to transparency and fairness, we have established a clear Return and Refund Policy outlined below.

1. Returns: Unfortunately, we do not accept returns for any purchases made at the One. This policy is in place to maintain the hygiene and quality of our products and ensure that all items sent to our customers are brand new and in perfect condition.

2. Refunds: We also do not offer refunds for any products sold on our website. Once a purchase is made and confirmed, it is considered final.

3. Damaged or Defective Items: In the unlikely event that you receive a damaged or defective item, we apologize for the inconvenience. We urge you to reach out to our customer support team at contact@stoaclothing.com within 48 hours of receiving the order. We will review your case and take appropriate action to resolve the issue, which may include providing a replacement item if available.

4. Order Cancellation: Once an order is placed on our website, it is processed immediately to ensure prompt delivery. Therefore, we regret to inform you that order cancellations cannot be accommodated.

5. Incorrect Address or Non-Delivery: Please ensure that you provide the correct shipping address during the checkout process. We are not responsible for any non-delivery or delays caused by an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, we may attempt to contact you to arrange for reshipment at your expense.

6. Final Sale Items: Certain items on our website may be marked as "Final Sale," indicating that they are non-returnable and non-refundable. Please make sure to review product descriptions carefully before making a purchase.

7. Change of Mind: We understand that sometimes you might change your mind after making a purchase. However, as per our policy, we are unable to accept returns or issue refunds based on a change of mind.

We highly recommend that you carefully review your order before completing the purchase to ensure it meets your requirements.

If you have any questions or concerns about our Return and Refund Policy, please do not hesitate to contact our customer support team at contact@stoaclothing.com. Our team is here to assist you and address any queries you may have.

By continuing with your purchase at Σtoa, you agree to comply with the terms and conditions of this Return and Refund Policy.

Thank you for your understanding and for choosing Σtoa for your fashion needs.

Sincerely,

Σtoa's Team