Política de envío

Welcome to Σtoa. Our Shipping Policy outlines the shipping methods, delivery times, and associated costs for your purchases. Please read this policy carefully before making a purchase. By completing an order on our website, you agree to comply with the terms outlined in this policy. If you have any questions or concerns about our Shipping Policy, please contact our customer support team at contact@stoaclothing.com.

1. Shipping Methods: We offer several shipping methods for your convenience. The available shipping options will be displayed at the checkout based on your shipping address and the items in your cart.

2. Delivery Times: We strive to process and ship your order as quickly as possible. The estimated delivery times are as follows:

   • Standard Shipping: Within 14 days
   • Express Shipping: Within 7 days

Please note that delivery times may vary based on your location, shipping method selected, and other factors beyond our control. We do not guarantee specific delivery dates, but we will provide you with tracking information to help you stay updated on the status of your shipment.

1. Shipping Costs: The shipping cost for your order will be calculated based on the shipping method selected, the total weight of the items in your cart, and your shipping address. The shipping cost will be displayed at the checkout before you complete your purchase.

2. Order Processing: Upon receiving your order, we will process it as quickly as possible. Orders placed before [specific time, if applicable] on business days (Monday to Friday, excluding holidays) will typically be processed on the same day. Orders placed after [specific time, if applicable] or on weekends and holidays will be processed on the next business day.

3. Order Tracking: Once your order has been processed and shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment.

4. Shipping Restrictions: We currently offer shipping services to Europe, North America, South America and Asia. If you reside outside these regions and wish to make a purchase, please contact our customer support team for assistance.

5. Delayed or Lost Shipments: While we make every effort to ensure timely delivery, delays may occur due to unforeseen circumstances or events beyond our control, such as weather conditions or customs delays. If you experience any issues with your shipment, please contact us, and we will assist you in resolving the matter.

6. Incorrect Address or Non-Delivery: Please ensure that you provide the correct shipping address during the checkout process. We are not responsible for any non-delivery or delays caused by an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, we may attempt to contact you to arrange for reshipment at your expense.

Thank you for choosing Σtoa. We hope you enjoy your shopping experience with us!

Sincerely,

Σtoa's Team